Business Process Outsourcing

From mailrooms to Accounts Payable, Business Process Outsourcing with Sterling can cut costs and increase efficiency.

Utilising workflow processing solutions incorporated into ImageSilo®, Sterling can help you to automate business processes and drive efficiencies throughout your organisation. By converting paper based documents into electronic format, customer response can be improved, collaboration enhanced and regulatory compliance met.

Electronic Mail Room

By switching to an electronic mail room, the cost of correspondence can be significantly reduced. With huge reductions in mail management, Sterling’s Electronic Mail Room solutions enable you to quickly scan, classify and distribute incoming mail thus eliminating the manual steps currently in use by many organisations.

By digitising incoming mail, you are able to access digital email and images of hardcopy mail from any internet connected computer. This enables you to respond quickly to customer correspondence giving you the edge over your competitors.

On-site or remote, the choice is yours. With our solution, you have the choice of scanning incoming mail on-site with document scanners, or we can do it for you remotely. You can either have your mail sent directly to Sterling through the use of a PO Box or we can arrange to have your mail collected for processing each morning. We can even handle the banking of cheques on your behalf.

Through the use of our Workflow module, once scanned, documents can be routed to the correct person for action, following business processed that you may already have in place.

Accounts Payable Invoice Processing

What Is Invoice Processing?

Invoice processing involves the handling of invoices from receipt through data capture, authorisation, payment and finally archive. Generally speaking, businesses and organisations receive many invoices per year. These invoices must be processed according to the rules that have been decided by the organisation. It can cost anything from £4.00 to £50.00 to process each invoice. By outsourcing this process, huge savings can be made.

Our invoice processing for Accounts Payable departments is another step to improve efficiency. All invoices are received by Sterling and scanned. Once scanned, the image is routed for authorisation via our Workflow module. Once authorised, key data, captured at the time of scanning, is sent electronically for import directly into your accounts package. By outsourcing these processes, improvements in speed and accuracy can be achieved along with big cost savings.

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